Editorial Services
Editorial Services are the nuts and bolts of the written world. Without them, you run the risk of your meaning falling apart. We offer proofreading and copy editing, which are ‘pure’ editorial services, and transcription and ghost-writing, which you might want to think about as ‘editorial – adjacent’. See the individual pages for more information, including pricing or…
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Customer Charter:
Our Commitment to You
- Transparency: We believe in a clear and open process. From the moment you engage our services, you will receive detailed communication regarding the steps involved, expected timelines, and any other pertinent information. There are no hidden surprises—just a straightforward editorial journey.
- Timely Delivery: We understand the importance of meeting deadlines. We commit to returning your edited manuscript within the agreed timeframe, ensuring that your project progresses smoothly without unnecessary delays.
- Editorial Report: Along with your edited manuscript, you will receive a comprehensive editorial report. This report will outline the key areas of focus, suggestions for improvement, and any additional insights that may benefit your manuscript.
- Clear Costings: We provide clear, upfront pricing for our services. You will receive a detailed breakdown of costs before any work begins, ensuring you know exactly what to expect. There will be no hidden fees or unexpected charges.
What We Expect from You
- Finished Manuscript: We ask that you provide a complete and finalized manuscript. Our services are tailored to working with finished drafts, ensuring that our editorial process is efficient and effective.
- House Style: Please provide your preferred house style or editorial guidelines. This ensures that our edits are consistent with your vision and align with any specific stylistic preferences you have.
- Industry-Specific Terminology: If your manuscript includes industry-specific terms or specialized spellings that may not be found in standard online dictionaries, please provide a list of these terms. This allows us to maintain accuracy and consistency throughout the editing process.
- Understanding of a One-and-Done Service: Our service is designed to be a single-pass edit. While we strive for perfection, we request that you understand this is a one-time service. If further revisions are necessary, they would need to be addressed separately.
- Clear Timeline: We expect that you communicate any deadlines or time-sensitive requirements upfront. This allows us to manage our workload effectively and ensures that we can meet your expectations within the agreed timeframe.
- Prompt Payment: We request that payment is made promptly upon receipt of the invoice. Timely payment ensures that we can continue to provide high-quality services and maintain a smooth working relationship with all our clients.
This charter outlines the mutual expectations and commitments that will guide our professional relationship. By adhering to these principles, we aim to deliver a service that is both effective and respectful of your time and effort.
We look forward to collaborating with you and helping to bring your manuscript to its full potential.